The United States Department of State continues to adjust their Travel Advisory Levels for foreign countries due to the ongoing COVID-19 pandemic. Travel Advisories follow a specific format to indicate advice and risk levels for any given country. They include:
Level 1: Exercise Normal Precautions
Level 2: Exercise Increased Caution
Level 3: Reconsider Travel
Level 4: Do Not Travel
To view current Travel Advisory Levels for the destination(s) on your tour, please visit the Department of State website.
Please note that while the State Department typically determines a country’s Travel Advisory Level based on concerns relating to politics, crime, potential violence, and the like, they now are designating many countries as Level 4: Do Not Travel specifically because of the presence of COVID-19. These Travel Advisory Levels in relation to COVID-19 are established with input from the Centers for Disease Control (CDC) Travel Health Notices (THNs). More information on how the CDC determines its THNs can be found on their website.
While we recognize that Advisory Levels 3 and 4 recommend that Americans either reconsider or not travel to that destination, we are continually evaluating and deciding whether to operate tours based on extensive reviews with our local travel partners of the conditions on site, the health authorities of respective countries, and CDC guidance for fully vaccinated individuals.
Please be assured that the health and safety of our guests and our on-site staff members remain our highest priorities. We have safely operated many tours to Level 4 destinations thus far, and anticipate that we will continue to do so given that we feel confident in operating after assessing each destination on a case-by-case basis. If we were to cancel your tour, we would notify you immediately and you would receive a full refund of all monies paid to us.*
As advisory levels are constantly changing, we recommend checking the State Department website periodically. If you have any concerns about the advisory level assigned to your destination(s), please don’t hesitate to contact our Customer Service department by calling toll-free at (888) 370-6765, Monday through Friday from 9:00 a.m. to 7:00 p.m. ET. If calling from outside the United States, please dial +1 (617) 454-9100.
*Note: If payment for your tour was made with a non-refundable tour credit, the credit will be retained for your future use; it will not be refunded as cash.